Help Point
Do you understand which Council is responsible for which service? Is it all a mystery?
Burgess Hill Town Council’s Help Point is a ‘One Stop Shop’ and provides a single point of contact for all local government and health authority enquiries in West Sussex, such as:
Bus and rail passes
Rubbish collection enquiries
Street light fault reporting
Information on education
Blue badges
Photocopying facility (fee applicable)
Bus & rail timetables
Information on local and national attractions (fully networked Tourist Information Centre)
B & B/Hotel booking service
The Help Point is run by a friendly, dedicated team who will go that ‘extra mile’ to help their customers and they aim to provide you with immediate answers to your questions. If they are unable to help then they will put you in contact with someone who can.
The Help Point works in partnership with West Sussex County Council, Mid Sussex District Council, West Sussex Primary Care Trust, The Pension Service, Downland Housing Association and Tourism South East. Some of these partners undertake regular surgeries at the Help Point, view our surgery list for details.
Our opening times are:
Monday, Tuesday, Thursday, Friday - 09.00 – 17.00
Wednesday - 10.00 – 17.00
Saturday - 09.30 – 12.30
Our contact details are:
96 Church Walk, Burgess Hill, RH15 9AS
Tel: 01444 247726, Fax: 01444 233707, email: helppoint@burgesshill.gov.uk,
Website: www.burgesshill.gov.uk, Youth Website: www.you-bh.com
