I.C.I.S (INDEPENDENT COMBINED INFORMATION CENTRE) • ICSTIS (INDEPENDENT COMMITTEE FOR THE SUPERVISION OF STANDARDS OF TELEPHONE INFORMATION SERVICES) • IMMIGRATION ENQUIRIES • IMPACT FOUNDATION •  INDUSTRIAL ESTATES • INLAND REVENUE • INSOLVENCY HELPLINE (UK) •  INSULATION GRANTS • INTERNET ACCESS • INTERNET COURSES • INTERNET WATCH FOUNDATION (THE) • IN TOUCH •

I.C.I.S (Independent combined information service)

A friendly information service helping people in West Sussex find information through difficult or challenging circumstances, and enabling people to find care, support or advice services.

ICIS is based at 35 Worthing Road, East Preston, Littlehampton, BN16 1BQ, freephone 0800 859929 or visit their website www.icis-info4life.org.uk. 

ICSTIS (INDEPENDENT COMMITTEE FOR THE SUPERVISION OF STANDARDS OF TELEPHONE INFORMATION SERVICES)

ICSTIS deals with complaints about telephone service providers and can be contacted at Freepost, WS5468, London, SE1 2BR, telephone 0207 9407474, fax 0207 9407456, email secretariat@icstis.org.uk or visit their website www.icstis.org.uk.

IMMIGRATION ENQUIRIES

For immigration enquiries visit the Home Office website

IMPACT FOUNDATION (THE)

Impact’s aim is that no-one should become needlessly disabled by disease, lack of knowledge or shortage of medical services.  For information contact The Impact Foundation, 151 Western Road, Haywards Heath, RH16 3LH, telephone 01444 457080, fax 01444 457877, email impact@impact.org.uk or visit their website www.impact.org.uk.

INCOME SUPPORT

To claim Income Support telephone 0845 6004254 between Monday-Friday 8am-6pm.  There are no longer application forms, instead the claim is processed over the telephone.

INCONTINENCE PADS (DISPOSAL)

Mid Sussex District Council provide a free weekly collection service for the yellow incontinence pad sacks.  To arrange a collection please telephone 01444 477390.

INDEPENDENT BROADCASTING AUTHORITY (KNOWN AS OFCOM)

For further information please go to OFCOM.

INLAND REVENUE

There is an enquiry centre at the Inland Revenue Office, Boltro Road, Haywards Heath (located between the Citizens Advice Bureau and Registry Office).  The Centre is open Monday-Friday 8.30am-5pm but you need to ring the Customer Service team to make an appointment. 

Customer service team    -  0845 3667856

Tax Credits                     -  0845 300 3900

Child Benefit                   -  0845 302 1444

Self Assessment              -  0845 900 0444

National Minimum Wage  -  0845 600 0678

For claiming Blind Persons Allowance telephone 0845 9000 444.

For general advice on tax, the inland revenue can be contacted via their website www.inlandrevenue.gov.uk.

For postal enquiries please write to Sussex Area Tax District, Ocean House, London Road, St Leonards on Sea, East Sussex, TN37 6AD.

Industrial Estates

For details of available industrial properties please go to Mid Sussex District Council's Business Directory pages and Burgess Hill Business Parks Association by visiting www.bhbpa.co.uk.

UK INSOLVENCY HELPLINE

This is a free, confidential and independent national telephone helpline for people with debt problems in England, Scotland, Ireland and Wales.  Freephone 0800 074 6918 (open 24 hours - all year round).  You can visit their website at www.insolvencyhelpline.co.uk.

Insulation Grants

For information on Insulation Grants please go to Home Energy Efficiency Scheme and Home Renovation Schemes.

INTERNET ACCESS

Available at Burgess Hill Library, The Martlets, Burgess Hill, telephone 01444 235549, opening times Monday-Thursday 9.30am-6.00pm, Friday 9.30am-7.00pm and Saturday 9.30am-5.00pm.

The Library have 8 public terminals with normal internet access and Microsoft Office available during library opening times.  Charges are £12 per annum for Library members, or occasional use £2 per hour, £1 per half hour.  There is no booking service at Burgess Hill.  There is also a print facility at 10p per A4 sheet in B & W.  They also have one extra terminal for partially sighted/disabled people which has 'Supanova' (large text) and a special mouse and joystick.

INTERNET COURSES

Internet courses are available through Adult Education in Burgess Hill and Haywards Heath and also Rewards TRC, Victoria Gate, 119-127 South Road, Haywards Heath, RH16 4LR, telephone 01444 413745, fax 01444 440113 or visit their website www.rewards-trc.co.uk.

For administration purposes only:  Internet Watch Foundation, 5 Coles Lane, Oakington, Cambridgeshire, CB4 5BA, telephone 01223 23700, fax 01223 235921.

INTERNET WATCH FOUNDATION (THE)

The Internet Watch Foundation is the UK hotline for reporting illegal content on the net.  To make a report telephone the hotline (voicemail only) 0845 6008844 or email admin@iwf.org or visit their website www.iwf.org.uk. 

IN TOUCH

In Touch is a new outreach support service for the elderly to help them stay in their own homes.  They provide advice, guidance and encouragement to help the elderly cope and make living in their own home more comfortable. Trish Nicoll is the Housing Support Officer and can be contacted on 07951 465865 or email burgesshilloutreach@intouchsupport.co.uk  Her address is Lawnswood Office,Prescott House, Burgess Hill, West Sussex, RH15 8HD.