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Help Point Advice Surgeries

Help Point logoBurgess Hill Town Council Help Point holds the following Advice Surgeries.


Affinity Sutton - Employment & Training Advice
09.30 - 12 noon (Bi-weekly and by Appointment Only)

FREE advice and guidance service offered to Affinity Sutton residents who are interested in progressing towards training, volunteering or employment, together with information on the financial support available from Affinity Sutton. 

To book an appointment with a specialist adviser, residents should telephone the free Guideline service on 0300 100 0303


Housing & Council Tax Benefit
09.15 - 11.15am (No Appointment Necessary)

A Benefits Officer from Mid Sussex District Council is on hand to help with claim forms, receive documents to support benefits claims and provide general advice on Housing and Council Tax benefit. Please note that benefits leaflets and forms can be obtained during Help Point opening hours although payments cannot be accepted. 

12.00noon - 16.00 (By Appointment Only)

To register a birth you need to bring the discharge papers from the hospital or midwife and if you are not married both you and your partner must attend the surgery.  If you are registering a death you need to bring the medical certificate from the doctor of the deceased.  To make an appointment please telephone the West Sussex County Council Registrar’s Office on 01243 642122.



National Careers Service
10.00 - 17.00 (Bi- weekly and by Appointment Only)

The National Careers Service is FREE to all adults (aged 19+) and provides information, careers and skills advice tailored to the individual. 
To make an appointment to see an adviser face to face telephone 01329 559 169 between 8am – 6pm 5 days a week (Monday – Friday) or visit


9am - 1pm

Drop in session for advice and information. To book an appointment for a specific requirement or a Low Vision Assessment please call Tara Beesley on 07545501216 or email  

Housing Advice
13.00 – 15.00 (Bi-weekly and By Appointment Only)

To make an appointment to be seen at Burgess Hill Town Council Help Point please telephone the Housing Needs Team on 01444 477574.

The Housing Advice Surgery is here to help if you are facing difficulties with your current housing or you need help to look for somewhere to live.  The Housing Advisor can help with applying for a transfer or mutual exchange within social housing, disputes with your landlord,  finding somewhere to live privately, applying for social housing, homelessness, low-cost home ownership, tenancy agreements and much more. 


Mid Sussex Wellbeing Outreach 
10:00 - 15:30 (By appointment only 01444 477191)

Mid Sussex Wellbeing is a friendly and impartial service which comes from your local authority, and other partners. The majority of their services are free. They can provide you with advice and support on how to make small changes to improve your health and wellbeing, including how to stop smoking, how to become more active or how to make your meals more healthier. 



Councillor's Planning Surgeries
09.30 - 10.30 (Tri-Weekly - No Appointment Necessary)

The Planning Committee holds planning surgeries on the Saturday prior to their meetings where customers are welcome to raise any issues on planning applications in Burgess Hill.