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Community Support & Volunteering during the COVID-19 pandemic

Community Support and Volunteering

Age UK Cherry Tree Centre:

The Cherry Tree Centre in Fairfield Road is closed until further notice although they are still providing support and services to older Burgess Hill residents. They are offering:

Information and Advice – including information on social care, housing and welfare benefits.

Telephone Befriending – a friendly chat if you’re feeling lonely or isolated.

Welfare and Safety Support – helping the most vulnerable with tasks such as cleaning, shopping and laundry, as well as offering respite for carers.

Wellbeing Advice – they can share information on healthy living, nutrition, hydration and exercises that can take place in the home or garden.

If you’d like to access any of the services above, or you’re worried about an older friend or family member at this time, please call 01903 731800 or email

Winter Warmer Campaign

Age UK West Sussex, Brighton & Hove partnering with West Sussex County Council have received funding to deliver nutritious home-cooked meals, wellbeing and energy advice to over 50’s across West Sussex. Their Winter Warmer campaign runs until the end of March 2021.

For a suggested donation of just £2, they can deliver delicious frozen meals and desserts direct to your door by a friendly volunteer, along with energy checks, information and advice on how to keep well and warm this winter.

To find out more, call 01903  731 800 or email

Neighbourly Care

Local charity Neighbourly Care’s DBS checked volunteers can help people of all ages in need of assistance with shopping, collecting prescriptions and befriending phone calls. More volunteers are needed, DBS checks will be carried out. Contact them on 07876 066368 or email

Early Help

The Gattons and Sidney West Children & Family Centres are currently closed but the Mid Sussex Hub can provide information and crisis support for families with children under 18 years, or under 25 years with additional needs.  Visit the Early Help pages on the West Sussex County Council website.

Food Bank

IMPORTANT FOOD BANK UPDATE In view of the ongoing Covid19 emergency and the need to protect the Food Bank staff, Burgess Hill food will be by delivery only. If you require a voucher, you can still do so by contacting the Help Point at the details below.

With the exceptions of emergencies, Voucher requests received by Monday evening will be delivered on Tuesdays, normally between 11am and 1 pm. Voucher requests received by Wednesday evening will be delivered on Thursdays, normally between 11am and 1pm.

Access via electronic voucher from:

Citizens Advice  – 0344 477 1171, web chat & email
Burgess Hill Town Council’s Help Point – 01444 247726 email
Early Help – contact via website

Food collection point at Waitrose and the Co-ops on London Road and Junction Road. If you would like to help and can’t donate food you can donate money via Golden Giving on the Food Bank website Younger volunteers are also needed so if you can help please contact 07849182231 or email

If you would like to make a monetary donation to the Burgess Hill Community Food Bank, this can be done online via Golden Giving. The link can be found at the bottom of the the Food Bank webpage.

Signposts Mid Sussex

The Signposts drop-in services and groups for adults with learning difficulties and their carers are closed until further notice, although they are still providing a support service through emails and phone calls. Contact 01444 616232 or 07572 211 509, or email


Homeless support charity Turning Tides has increased its outreach provision in Mid  Sussex. Their aim is to deliver the essentials that are needed for the local rough sleepers.  Contact Amy on 07851 249561 or email Rebecca.Sowerby@turning–

Community Transport Sussex

Community Transport Sussex are now operational again.


Mid Sussex Voluntary Action is signposting volunteers to groups and charities that are supporting people who are self-isolating. If your group/charity is planning to use additional volunteers to help deliver food or shopping, look after children or pets, keep in touch or check on people’s well-being – you can contact them on 01444 258102 or email (please include the contact details of whoever is coordinating recruitment).

The Charity Commission provides online guidance to help with running your charity during the coronavirus outbreak.

Workplace Health Support

The Mid Sussex Wellbeing team is now offering free virtual Workplace Health Support. This includes up to six virtual lifestyle sessions to employees within the Mid Sussex area.

These personalised sessions will be with a qualified wellbeing advisor discussing lifestyle and offering signposting to individuals.

If your workplace is interested in any specific Health talks, they are also able to arrange these virtually for up to eight employees per session.

To discuss any of the above, please get in touch with Julia, the Workplace Health Coordinator on 07395 283602  or via e-mail

St Peter and St James Hospice

St Peter and St James Hospice has launched Community Reach, a free emotional support service to tackle isolation and loneliness in Mid Sussex. Community Reach offers people the opportunity to access free counselling or caller companion support from qualified and expertly trained hospice volunteers. The service is open to anyone who feels they are struggling with increased isolation, or who has been directly affected by Covid-19 through family illness, bereavement and loss. If you feel you’d benefit from Community Reach support, or would like to find out more, please contact the team at St Peter & St James Hospice by emailing or calling 01444 471598.