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Council Services during the COVID-19 pandemic

Help Point Current Opening Hours

The Town Council Help Point, 96 Church Walk, has now re-opened its doors for face-to-face services. Opening hours are Monday, Tuesday, Thursday 9-5, Wednesday 10-5, and Friday 9-4.30.  Masks and social distancing will be required for all customers, and numbers inside will be limited.

You are also still able to get information, advice, Food Bank Vouchers and report issues by contacting the Help Point by phone, 01444 247726, or by email,

The Town Council continues to monitor the advice from Central Government.

There will be no Saturday Councillor Drop-In sessions until further notice.

All Help Point Surgeries other than SHC Audiology are cancelled until further notice.

To contact the surgery providers, please use the details below:

Housing Benefits:

The Housing Benefit department  can still be contacted by telephone: 01444 477 264 or email:

Citizens Advice:

Citizens Advice have now closed face-to-face services until further notice. Support can be found online and by telephone.


Telephone: 0344 477 1171

(Mon-Fri 9am-4.30pm)

Web chat and email:-

Council Contact Information

Phone: 01444 247726

Burgess Hill Burial Ground

During this pandemic period and for the foreseeable future, the Burgess Hill Burial ground will remain open for burials, interment of cremated remains and for people to visit.  We would stress, however, should you wish to visit the burial ground you must observe the government’s rules in regard to social distancing and to NOT visit should you have Covid 19 symptoms or be self-isolating.  Those in vulnerable groups need to consider if they are exposing themselves unnecessarily to greater risk.

For further information relating to the burial ground, please click on the following link or call 01444 238214

Council Meetings

Due to the Coronavirus pandemic and the social distancing restrictions introduced by the government, the Annual Town Meeting which was planned for 14 April 2020, had to be cancelled. The Annual Town Meeting for 2021 is due to take place on Tuesday 25 May, however this is subject to Covid restrictions at the time.

With the government’s regulations in regard to social distancing during the Covid 19 pandemic, council meetings are now being held, where practicable, remotely. This meeting will be held via Zoom. If any members of the public wish to receive a link to join a meeting, please email or call 01444 247726.