Council Services during the COVID-19 pandemic

Help Point Current Opening Hours

The Town Council Help Point re-opened its doors on Monday 15 June 2020. The Help Point is open Monday, Tuesday, Thursday 9-5pm, Wednesday 10am – 5pm and Friday 9am – 4.30pm. Two groups of people are able to enter the Help Point at one time keeping 2m social distance rules. Queuing will be outside on Church Walk. All Help Point staff will be wearing PPE and perspex screens are in place at the counter.

The Help Point Team can also be contacted by phone on: 01444 247726 and via The Town Council Website:  and via our social media platforms.

There will be no Saturday Councillor Drop-In sessions until further notice.

All Help Point Surgeries are cancelled until further notice.

To contact the surgery providers, please use the details below:

Housing Benefits:

The Housing Benefit department  can still be contacted by telephone: 01444 477 264 or email:

Citizens Advice:

Citizens Advice have now closed face-to-face services until further notice. Support can be found online and by telephone.


Telephone: 0344 477 1171

(Mon-Fri 9am-4.30pm)

Web chat and email:-

Council Contact Information

Phone: 01444 247726

Burgess Hill Burial Ground

During this pandemic period and for the foreseeable future, the Burgess Hill Burial ground will remain open for burials, interment of cremated remains and for people to visit.  We would stress, however, should you wish to visit the burial ground you must observe the government’s rules in regard to social distancing and to NOT visit should you have Covid 19 symptoms or be self-isolating.  Those in vulnerable groups need to consider if they are exposing themselves unnecessarily to greater risk.

For further information relating to the burial ground, please click on the following link or call 01444 238214

Council Meetings

Due to the Coronavirus pandemic and the social distancing restrictions introduced by the government, the Annual Town Meeting which was planned for 14 April 2020, had to be cancelled.

With the government’s regulations in regard to social distancing during the Covid 19 pandemic, council meetings are now being held, where practicable, remotely. This meeting will be held via Zoom and a meeting “link” will be placed on the town council’s website and social media pages shortly before the meeting starts for members of the public to join should they so wish.