National and Local Information during the COVID-19 pandemic

Important National Information

Government dedicated helpline number: 0800 028 8327

If you are going to run out of food or medicine within the next three days tel: 033 022 27980.

For the latest advice from Central Government please click here.

Register for support as an extremely vulnerable person here.

For information for those in receipt of free school meals, please click here.

Information on support available from supermarkets for vulnerable people can be found here.

For information on the closure of educational settings, please click here.

For information for businesses, please click here.

To apply for a government business Bounce Back Loan, please click here.

For support for victims of domestic abuse, please click here. For local support you can contact Worth Domestic Abuse Service: 0330 222 8181 (Monday to Friday, 9am- 5pm) or 07834 968539 (weekends, including Bank Holidays, 9am – 5pm)

Click here for what to do if you need urgent help through the 999 service but cannot speak.

There is a new HMRC helpline to help businesses concerned about paying their tax due to coronavirus (COVID-19). Up to 2,000 experienced call handlers are available to support businesses and individuals when needed. The new number is 0800 024 1222.

For information and support on Coronavirus for those living with dementia, please click here.

For information on Modern Slavery and it’s potential increase during Covid-19 please click here and here.

For Covid-specific mental health advice, Public Health England have launched a new campaign to support people to manage their mental wellbeing during this difficult time, using Every Mind Matters self-care resources. Click here for more.

For mental health advice for parents and carers supporting young people, please click here.

Important Local Information

For assistance with the delivery or cancellation of food parcels, please contact the West Sussex County Council Community Hub, contact number: 0330 222 7980.

Openings in Burgess Hill

For a list of pharmacies in Burgess Hill and their policies on delivery and collection, please click here.

For a list of Burgess Hill restaurants currently offering food deliveries and takeaways, please click here.

West Sussex County Council and Mid Sussex District Council

For details of West Sussex County Council’s Covid-19 Community Hub, please click here.

For those who need to claim healthy start vitamins or drops, contact West Sussex County Council and delivery of the vitamins can then be arranged.

For information on Grants for Businesses from MSDC, please click here.

West Sussex County Council Registration offices are currently closed. All registration appointments will be conducted by telephone with immediate effect. Please book your appointment as normal, but do not attend the Registration Office.  For details, visit the West Sussex County Council website here.


For information on local bereavement support please click here and for local mental mealth support please click here.

Coast to Capital are offering free 1-2-1 support sessions with business experts, more information here.

Relate North and South West Sussex provides counselling on all aspects of relationships, for individuals, couples, families and children and young people aged 11 to 19. They are currently offering online and telephone support, as well as additional one-off counselling sessions for people experiencing anxiety and stress due to the current situation. For more information click here.

For local support on Domestic Abuse you can contact Worth Domestic Abuse Service: 0330 222 8181 (Monday to Friday, 9am- 5pm) or 07834 968539 (weekends, including Bank Holidays, 9am – 5pm) or Safe in Sussex.

For changes to Metrobus routes, please click here. These services are for Key workers and essential travel.

For updates on Compass Travel bus services, please click here. These services are for Key workers and essential travel.

The Sussex Fuel Voucher Scheme provides vouchers (£28 for a single person and £49 for a family) to vulnerable residents (i.e. due to age or a health condition) who are on limited incomes or means-tested benefits and are facing difficult financial circumstances. For details and information on eligibility click here.

Southern Water have a Priority Services Register for those who need extra help, register here.