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National and Local Information during the COVID-19 pandemic

Important National Information

Government dedicated helpline number: 0800 028 8327

If you are going to run out of food or medicine within the next three days tel: 033 022 27980.

Latest advice from Central Government

Information for those in receipt of free school meals

Information on support available from supermarkets for vulnerable people

Information for businesses

Apply for a government business Bounce Back Loan.

Information on support for victims of domestic abuse. For local support you can contact Worth Domestic Abuse Service: 0330 222 8181 (Monday to Friday, 9am- 5pm) or 07834 968539 (weekends, including Bank Holidays, 9am – 5pm)

Information on what to do if you need urgent help through the 999 service but cannot speak.

Information and support on Coronavirus for those living with dementia

For information on Modern Slavery and it’s potential increase during Covid-19 please see Rapid Read guide and Flyer.

St Peter and St James Hospice has launched Community Reach, a free emotional support service to tackle isolation and loneliness in Mid Sussex. Community Reach offers people the opportunity to access free counselling or caller companion support from qualified and expertly trained hospice volunteers. The service is open to anyone who feels they are struggling with increased isolation, or who has been directly affected by Covid-19 through family illness, bereavement and loss. If you feel you’d benefit from Community Reach support, or would like to find out more, please contact the team at St Peter & St James Hospice by emailing or calling 01444 471598.

For Covid-specific mental health advice, Public Health England have launched a new campaign to support people to manage their mental wellbeing during this difficult time, using Every Mind Matters self-care resources.

Mental health advice for parents and carers supporting young people

Important Local Information

West Sussex County Council and Mid Sussex District Council

Details of West Sussex County Council’s Covid-19 Community Hub

Updates on West Sussex County Council Services

Support for families during the pandemic – Mid Sussex


Information on local bereavement support

Information on local mental health support

For local support on Domestic Abuse you can contact Worth Domestic Abuse Service: 0330 222 8181 (Monday to Friday, 9am- 5pm) or 07834 968539 (weekends, including Bank Holidays, 9am – 5pm) or Safe in Sussex.

The Sussex Fuel Voucher Scheme provides vouchers (£28 for a single person and £49 for a family) to vulnerable residents (i.e. due to age or a health condition) who are on limited incomes or means-tested benefits and are facing difficult financial circumstances.

Southern Water have a Priority Services Register for those who need extra help

Citizens Online is a UK charity helping ensure the switch to online during the pandemic doesn’t exclude people.  If you know of anyone in your community who needs help with basic digital skills, gaining confidence online or support getting online they can call the free helpline on 0808 196 5883.  One of their team of trained digital champions will offer friendly, patient support over the phone.